Catalina Rug’s customer service is available to answer your questions and help you with whatever you need.

You can phone us or chat with us during our business hours of 9am to 5pm Pacific Time – Monday to Friday. Or email us whenever it is convenient for you.

We aim to respond to your inquiry as soon as possible. During business hours you can expect a prompt response. During our off hours, there will be a slight delay in response, but generally we will get back to you within 24 hours.