We would appreciate it if anyone who has purchased a rug from us would post their opinion of the rug and the service they received. You may also post any comments or criticisms you may have, or also if you have any tips or suggestions. Simply click the “Submit Your Review” button below.

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Catalina Rug Reviews From 2013 to Present

Catalina Rug Reviews From 1999 to 2012

September 10, 2011 by William

I want to read the feedback from your customers before I continue.

September 8, 2011 by Michelle
State: Tx, United States 

Beautiful Rug & Great Price! Would definitely by from again.

July 21, 2011 by Sol Nabati
State: CA, United States 

I wanted to thank you for your professionalism, speedy service, honesty, and prompt delivery. 5 STARS!!!

June 22, 2011 by Barbara Monrose
State: NY, United States 

The Mahal arrived via FedEx  It is gorgeous!! I have enclosed a photo of my Wesh Highland Terrier enjoying its comfort and beauty. it looks so beautiful and bright in my cottage living room. Thank you for this piece of art for my new home. Your website was very inviting and highly informative.

May 3, 2011 by Bill
State: IL, United States 

Rose: It was a pleasure doing business with Jeff and Yourself. I learned a lot from you with the purchases I have made over the last almost two years. The latest rug is just beautiful. I think I need to listen to your suggestions more.

May 2, 2011 by Robert Tish de Langre
State: CA, United States 

Rose,Our experience shopping with your business was a pleasure, you treated us very well, your two sons were truly a pleasure to work with, they made us feel special, not like we were being sold something, but educating us on the artistry that goes into making a rug of this quality. We love the way the colors in this rug change depending on lighting, and it is especially beautiful in the evening, it is a real piece of artwork that we have added to our home. This rug will be in our family for many years to come. We will be back again to shop with you! Sincerely,

April 18, 2011 by Ziad
State: Lebanon 

I bought a Mashad carpet from Catalina Rug on the internet without seeing in real because my home is 9,000 miles away California. I received excellent service from Catalina Rug during every step of the buying and delivery processes. Mrs Rose conducted her business in a very professional manner, she was very helpful and caring. The rug is very beautiful, in reality is better than what I saw on the internet, I would like to thank all the staff of Catalina Rug for providing excellent and superb service. I definitely recommend Catalina Rug to everyone wishing to buy a Persian rug.

March 24, 2011 by Tom K Sonoma
State: CA, United States 

Following a recent home remodeling I decided to purchase an area rug. Searching on the internet I discovered Catalina Rugs. Since they were located about 50 miles from my house, I decided to see for myself. First of all I was overwhelmed by the number and variety of beautiful rugs. Rose very patiently showed me the rugs I had identified online as well as those selected while I was at the facility. I ultimately selected 2 Persian rugs, a Tabriz for the living room and a Nain in the bedroom. I have been absolutely happy with both. And of course it has been nice to receive compliments from family and friends. Because of the beauty and quality of the rugs, I made a second visit about a month later and purchased 2 small Persian Tabriz rugs. If finances were not limited, I would have made even more purchases. I felt much like a kid in a toy store. I thank Rose for helping me to better appreciate hand-made original Persian rugs and for the excellent service provided. Sincerely,

March 6, 2011 by Mariana and Robert
State: CA, United States 

I found Catalina Rug Company searching the internet. I was impressed with the detailed descriptions and the pricing. Since their location was driving distance from my home, I stopped by unannounced and Jeff showed me a few rugs. Based on the quantity and quality of the rugs, I made an appointment 2 weeks later so we could look at the rugs. Prior to our visit, I emailed pictures of the rooms where we wanted rugs. When we arrived, Rose showed us a rug she thought would be ideal for our dining room. Two hours later, we had selected three beautiful rugs for our living room, dining room (the one that Rose selected) and office. We loved the personalized attention, the quality of the rugs and the wholesale pricing. For anyone that lives in the Los Angeles area, it's worth it to call and make an appointment. You will not be disappointed

February 8, 2011 by Bill Wilke
State: IL, United States 

Rose has been so good to me I have been spoiled before the embargo was imposed, I have purchased over 10 rugs in the last 1 1/2 years. Hurry up and get a rug if you are in the market with the embargo, prices are going up everywhere. Rose prices are still the best!

February 1, 2011 by Geoffrey, Hardwistle
State: Ny, United States 

The Kashmar rug you sold us is absolutely beautiful. The wool is nice and soft, and the detail is incredible. Every time we look at it we notice something new. It is truly a work of art. It has been a pleasure doing business with you once again. Thank you!

January 30, 2011 by Beverly
State: OR, United States 

Dear Rose, the Persian rug is simply beautiful and is everything you said about it is true – even more than I had hoped for. Thank you ever so much, Rose, for your expertise and help leading me to make the choice I did.

January 25, 2011 by Regis Walter
State: D, United States 

It was a pleasure working with Catalina Rug. We sent Rose a few photos of our recently remodeled master bedroom and she picked the ideal rug for the small entry way to the master bath. We love it and have received numerous compliments on it. We will return to Rose and Catalina Rug for the remainder of the bedroom.

January 18, 2011 by Henry
State: CA, United States 

hello, i just wanted to thank you for the lovely rug, small karaja rug. just arrived. ordered friday and arrived today. i was impressed with your service and quality. i will purchase more rugs. shawn was very helpful in my transaction.

January 9, 2011 by Chirs Subarton
State: ME, United States 

Thank you for the great transaction. The rug is absolutely wonderful. I love being able to purchase from you, never walking into your showroom, but still knowing that I will get the best. The rug is perfectly made. You have a great business. I will purchase again in the future. Thank you for a perfect transaction. I always feel comfortable with you.

December 14, 2010 by Lisa Lovelette
State: VT, United States 

Thank you for the support and great communication, Rose. It is a genuine pleasure to work with your company. The line which separates superior from mediocre companies is customer service and you are to be applauded for your superior customer service.