We would appreciate it if anyone who has purchased a rug from us would post their opinion of the rug and the service they received. You may also post any comments or criticisms you may have, or also if you have any tips or suggestions. Simply click the “Submit Your Review” button below.

We use Shopper Approved (3rd Party Review Site) to collect our customer reviews. You can see our most recent reviews and feedback there.

Submit Your Review

Catalina Rug Reviews From 2013 to Present

Catalina Rug Reviews From 1999 to 2012

February 27, 2013 by Peggy
State: MO, United States 

The rug arrived safe and sound and is perfect! Thanks so much… I'll definitely be a return customer!

 by Ana,

Our carpet arrived yesterday and it is so beautiful! Your website is wonderful; informative, easy to use, and filled with beautiful carpets. The photo of our carpet was a very accurate depiction of the actual rug. The shipping was incredibly fast. For anyone who may be hesitant to make such an important purchase online, our experience could not have been better. We will be returning customers without a doubt! Special thanks to Rose.

February 18, 2013 by Jordan
State: MA, United States 

 It has been a pleasant experience doing business with you over the years and I enjoy daily viewing the rugs you have sent. Your customers are fortunate to have a source for high quality weavings that are affordable for mere mortals. My biggest problem was having to wait a week to see it while it traversed the country! Sincerely,

February 13, 2013 by Olga
State: FL, United States 

Dear Rose: A picture is worth a thousand words but the reality was beyond my expectations … I really thank you very much for helping me buy such a beautiful rug I also like your professionalism. It was a present for my mom and she was impressed with the quality and beauty. Sincerely,

January 30, 2013 by Gregory
State: IN, United States 

 The rug arrived yesterday in perfect condition. I just like you to know how thoroughly pleased my wife and I are with the Sarouk and its quality. Even though you may have heard the expression before, the rug fits perfectly in the location for which it was intended.

January 13, 2013 by south waltoncarpet
State: MA, United States 

You guys make the best quality rugs. whenever I am cleaning area rugs I always tell my customers about your site.

February 24, 2012 by Dave
State: FL, United States 

The rug arrived and is absolutely perfect. Thank you for your help. I will probably need some more rugs and appreciate your service and quality rugs.

 by Cheryl San
State: TX, United States 

I love my rug. It is a perfect compliment to my dining room and the quality is very good. I like the way it was packed, including the mat. I will definitely order more of your rugs.

 by Winna
State: HI, United States 

I found the experience of buying a rug at Catalina Rug, Inc. the best that I have ever had.(That's saying a lot as I have loved and purchased carpets for over 40 years.) Rose was patient, friendly and knowledgable. I live far away in Hawaii and my carpet arrived in record time-only 3 days after I purchased it, wrapped carefully. Best of all, it looked even better in person than it did on the site and is now my very favorite one!

February 20, 2012 by Kathryn
State: WA, United States 

We received our rug a few days and it is beautiful and we love it. Thank you for your prompt service

February 13, 2012 by Andrea
State: MD, United States 

The rug arrived Friday and is perfect! Thanks for your rapid shipment and assistance!

January 13, 2012 by Helga
State: CA, United States 

Since you asked… I was just looking at your site and remembering what a delight it was to deal with you and how much I enjoy my 9 rugs and now that my husband has a new position ,I look forward to buying from you again in the near future. I would never consider shopping anywhere else. You are absolutely the finest rug dealer anywhere as well as being fine human beings.

October 27, 2011 by Mark Lebanon
State: NH, United States 

My rug arrived Tuesday — a 5'5"x6'7" Shiraz. I just love it. It looks great with my furniture and great in my place. Everything went exactly as you said it would and the rug is exactly as you described it and displayed it. I couldn't be happier with the entire process. I would buy from you again, and I would recommend you to friends. Many thanks

October 6, 2011 by Robert, Sturgeon Bay
State: WI, United States 

The rug we ordered arrived two days ago and we are very pleased with it. Thank you.

September 25, 2011 by Linda
State: CA, United States 

Rose, I can't thank you enough for all of your patient help in finding my three gorgeous rugs. I really cherish them! Each of them make the rooms very warm and inviting and "complete" the decor. They each have a unique character and I never tire of seeing new things in the designs. You can see the rich quality of the wool and number of knots per square inch. I can only imagine the time it took to make each one. So I would highly recommend your rugs without hesitation to anyone who is looking for a great price and fabulous quality. Again thank you.

September 14, 2011 by Felgar
State: NV, United States 

Rose, Thanks again for all your help and good counsel as I have made my rug purchases from Catalina Rug Inc. I have not before experienced the beauty and artistic achievement that came to me in the rugs I purchased from you; my wife says each new one is more beautiful than the last! Funny, I have looked at several websites of other companies but none of their offerings seem to have the brightness and originality.