If a customer is not completely satisfied with his/her purchase, we will reimburse the purchase price in form of store credit or money back as long as the item is returned in its original condition within 30 days of the purchase.

Please Note: It can take up to 2-3 days for a credit to appear or 4-6 days to receive a refund check.

Worry Free Return:
We are Pleased to announce our worry free return service that includes FedEx picking up the product at your door and insurance of your item back to us. It's easy and you can't beat the price. please e-mail (rugfine@catalinarug.com) Or call us (1-800-516-9373) we will give you specific instructions about how to return your items. Please note that clients are responsible for return shipping.

This is a great time to be a rug customer. Our company personnel travel to Iran (Persia), India and Pakistan to find the best rugs and the best rug values - it is our job! We try our best to move as much rug as we can, buying the finest rugs at the best prices. Because of our ability to buy 1000 or even more cases of rug at a time, for cash, we can negotiate some amazing deals for you. We are very choosy, and pick only the very best ones. These are rugs that would normally sell for much more.

Our selection of rugs blows away the competition.